No worries, it's all good! By the way, there aren't any dumb questions for the PEB Forum; that's why we are here!
In retrospect, Interactive Customer Evaluation (ICE) is a web-based tool that collects feedback on services provided by various organizations throughout DoD. It is designed to improve customer service by allowing managers to monitor satisfaction levels through reports and customer comments.
To that extent, ICE provides the following benefits:
Moreover, please visit this URL https://ice.disa.mil/ to view the primary DoD ICE main website and to obtain additional detailed information.
- Allows DoD customers to quickly and easily provide feedback to service provider managers
- Customers can make submissions anonymously or can include contact information
- Gives leadership timely data on service quality
- Allows managers to benchmark the performance of their service providers against other DoD
and organizations- Encourages communication across organizations by comparing best practices to increase
performance results- Saves money
Thus, I quite often comment that "possessing well-informed knowledge is truly a powerful equalizer."
Best Wishes!
Really wish I could but the base he is located at doesn't have an option to leave feedback for anything related to Medical services only thing listed under health is the Fitness Center/Gym... I guess this is an effective way to not get negative feedback by not giving people the opportunity to do so. No worries though I will address the situation when I am finished wish IDES to ensure that doing so doesn't affect me negatively while I am still going through it.




Take care, continue to get well, and enjoy life!