Quick Suggestion.... DO NOT call the 8557933372!!!!! I just wanted to make sure my packet had made it to the PDA and just got off of the phone with this lady, no matter how nicely you speak to her or how dire your situation, she will tell you that you need to follow proper procedure and go through your PEBLO.... when I told her that I have tried and have not heard back from my PEBLO, she stated that she hears from him often and does not believe that he would not contact me back...... NOT a good thing to say to someone who is already pissed off and ready to go postal. I did manage to keep my cool and even though she kept repeating that I needed to go through my PEBLO, she slipped and told me that the analyst that has my packet can't stop for every call she receives. As soon as she said that, I double checked what she said and explained that I didn't want to speak with the analyst, I just wanted to make sure they had my packet. She confirmed that yes my packet is in the system and they analyst is working it.
This is a fight to get information and it is pretty friggin sad that the system is set up this way.....
This is a fight to get information and it is pretty friggin sad that the system is set up this way.....


