i called today and i was told pretty much to wait the 120 day and maybe it will be finish. I've past 120 day along time ago but she told me well it can take longer. i asked how much longer and she said not to quote her but another 120 days. i ask for any type of explanation and she could not give me one. i knew i wasn't getting anywhere with her so i said ok goodbye. That was Deborah BTW. i called back and waited for another rep. i got Melissa this time and she was a bit more helpful and put in another inquiry to what maybe the hold up. i asked about what my last inquiry might have said because i had one from Dec. She could not find anything on it. Nothing of it and only that my audit was in review. I am frustrated that no one knows anything. You think you're close only to be told to wait longer because you're back in review.
I had deborah as a rep before and has never been helpful. Forgot other reps names but Melissa seemed to be helpful or at least provide more info into the matter.
I think they may keep a better phone log of us than they do of what is really going on and what we call about.
I had deborah as a rep before and has never been helpful. Forgot other reps names but Melissa seemed to be helpful or at least provide more info into the matter.
I think they may keep a better phone log of us than they do of what is really going on and what we call about.