my crsc timeline

I called last week as my audit had originally rejected Oct 8th. Was told it was in the review stage and there was a letter mailed out on the 13th. Letter stated if you are owed any monies this process could take 30-60 days. Well I woke up this morning and checked my bank account cause I have to pay some bills and holy crap there was retro pay deposited. I still don't see a retro statement but I also do not see my monthly statement for Dec 31st payment. The amount is almost the exact figure I was thinking. It is a long process and I am thankful that I can move on. Originally retired Aug 2018, Retired pay account was not set up until May 7th 2019 approved CRSC June 2019 back pay finally Dec 23 2019.
Congrats. I’m still waiting. I hope to see it within the next month. I don’t think I made the cut this month.
 
Update. I call this morning and audit is in payroll stage. The rep said any day in the next two weeks I should see it in my account. Still no crsc statement this month.
 
I have received CRSC off and on since 2006 and DFAS has not posted my CRSC statement as of this morning.

My credit union already shows a pending credit for the CRSC amount.

Ron
 
I have received CRSC off and on since 2006 and DFAS has not posted my CRSC statement as of this morning.

My credit union already shows a pending credit for the CRSC amount.

Ron
This retro or just your monthly payment? Why on and off? That something to expect of our future crsc?
 
Monthly payment. I have no pending/outstanding retro CRSC due.

I had a regular retirement; therefore, I have the option to choose between CRDP and CRSC each year.

If one’s VA compensation decreases, then a decrease in CRSC often occurs too. However, since most CH 61 retirees receive the dollar amount of the longevity portion of their retirement pay as CRSC, the reduction of VA comp does not always cause a CRSC reduction.

Ron
 
I called last Friday, and was told to call back on the 6th of Jan if I didn't see any thing.

And still no pay statement for this month as of yet on DFAS for me either.
 
I called last Friday, and was told to call back on the 6th of Jan if I didn't see any thing.
I was told that on the 3rd of December. If I don’t see anything in my account in 2 weeks that I should call back. When I did call back they said nothing new. This is the first time I was told any different that my retro payment is in payroll stage.
 
Called today was told the same thing wait till January 6th to call back.
 
Just got off the phone with DFAS. Was told retro pay audit was completed on 17Dec and that it's now in review. Anyone have a clearer idea of what that means?
 
Just got off the phone with DFAS. Was told retro pay audit was completed on 17Dec and that it's now in review. Anyone have a clearer idea of what that means?
I was in the review stage since OCT 30. Just today I was told it’s in the payroll stage. Today was the first I heard of a payroll stage. Apparently that’s what I’m in now.
 
I was in the review stage since OCT 30. Just today I was told it’s in the payroll stage. Today was the first I heard of a payroll stage. Apparently that’s what I’m in now.

Thank you, so maybe it is finally moving forward.

Just like everyone else, I'm just so confused by all these different "stages" and zero updates/clarification from DFAS.
 
Thank you, so maybe it is finally moving forward.

Just like everyone else, I'm just so confused by all these different "stages" and zero updates/clarification from DFAS.
That is understandable...I used to be curious about the length of processing by DFAS and the VA. VA claim processing used to take years at one time. Two examples (mine): one year...two years. Things have certainly improved since then.

On the other hand, CRSC seems to take longer. Possible reasons: More applications and better quality assurance.

Speaking about only my personal philosophy: “Stages” mean little if the item of concern remains at the processing element.
They are meaningful only if one is trying to forecast when they will be paid. Additionally, there is little knowledge of what occurs and how long it takes in each stage. In fact, some processing only involves
—receipt
—work the claim
—process the payment
Most of the elapsed time is in the work the claim “stage” and much that time does not include working on the claim.

Finally, I too would occasionally check on the progress of the processing, but once every ten days, not four times a day like one individual recently said on another board. On the other hand, there are no rules about how many times one can check on the processing of a claim. To each his own...

I sincerely hope everyone who is waiting for their payment receives it soon.

Earlier today, I posted the address and name of the director of retired pay if one wants to file a complaint. I ‘ll find it and post it in this thread.

Ron
 
Complaints about DFAS processing of documents related to retired pay, such as CRSC, should be sent to:

Defense Finance and Accounting Service
U.S. Military Retired Pay Attn: Roland Wadge, Director
8899 E 56th Street
Indianapolis, IN 46249-1200

Note: The director of retired pay has changed multiple times during the past ten years. The most recent of whom I know, was/is Roland Wadge.

Ron
 
Ron,

Thank you very much for that, you are a blessing to this site!

In my case, I'm not ready to go to those measures yet as its only been 4.5 months since my approval and I do understand that these things take time, sometimes more than we'd all like. I'm fortunate in that I don't need the money immediately to keep a roof over my head, feed my family, or ensure bills are paid.
 
Ron,

Thank you very much for that, you are a blessing to this site!

In my case, I'm not ready to go to those measures yet as its only been 4.5 months since my approval and I do understand that these things take time, sometimes more than we'd all like. I'm fortunate in that I don't need the money immediately to keep a roof over my head, feed my family, or ensure bills are paid.
Thank you for your kind words.

I hope you are paid soon...
Ron
 
Any updates from anyone this month? System was down yesterday. Called again today and was told my audit payout had been rejected on the 4th of January. The Rep was unable to find out why it was rejected. She then put in a request to release fund or to give an explanation. At least that's what she stated. so what i THINK i know is that it has been approved and now some issue with fund. Why the fund would be reject is what i don't understand. This was rejected on the 4th. i got no call or email. Maybe if I had been calling every week I would have caught this last week. Is it a bank account number or routing number issue? Maybe if DFAS called or email we could have figured it out that day. My number on MyPay is correct and has been for months now.
 
I had updated my timeline this week. My case was "elivated" Monday. I honestly don't have much faith that it will be any time soon.
 
No I don’t think it will be either. They give u no explanation about where in the process it might be at. Or if it had been rejected they have no idea why it was rejected. Is it that hard to explain with maybe a sentence or two of why it has been? I get rejected for funding. They cud have call if it were something I cud have helped them with.
 
I called DFAS again this morning, and had another escalation input. I was also told to call back next Monday if nothing has changed.
 
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