Government shutdown, canceled overtime, and supposedly the army had to spread some of its cases around because where they were going was too over burdened. Nothign to back the last statement up except peblo statement.
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Wait Time For Providence, RI
- Thread starter Tony22
- Start date
Government shutdown, canceled overtime, and supposedly the army had to spread some of its cases around because where they were going was too over burdened. Nothign to back the last statement up except peblo statement.
I think you're exactly right TSgt. I noticed the trend of increase in pending days for Providence right around the govt shutdown. Hopefully we'll see some improvement in the upcoming months, but my gut tells me the wait is only going to get longer.
I think you're exactly right TSgt. I noticed the trend of increase in pending days for Providence right around the govt shutdown. Hopefully we'll see some improvement in the upcoming months, but my gut tells me the wait is only going to get longer.
I'd say follow your gut, it speaks the truth.
Frank so now the pending time is 128? Well that sucks I am at 90+ days and I was really hoping that my claim would actually be done freaking soon. They extended my orders again in December only until February this time rather than six months at a time like prior times and I was hoping that was a sign that I might actually be out by then. Seriously as is I won't get a decision until February, which means adding my leave to that I'm not actually out until April/May. I seriously just need this to get the hell done. I'm just bitching at this point but seriously this sucks, anyway good luck everyone lets hope this train wreck ends soon.
Government shutdown, canceled overtime, and supposedly the army had to spread some of its cases around because where they were going was too over burdened. Nothign to back the last statement up except peblo statement.
My packet went to Seattle in the first week of August 2013 and moved to Providence in the beginning of November, I'm regular Army. Probably contributing to the Providence slowdown; nonetheless, 150 days so far waiting for ratings - but you're right about cases moving to Providence with at least my case.
6 jan-4,023 cases pending, 128.5 days average age of claim, 100.9 days average processing time for claims
30 dec-4084 cases pending, 123.5 average days pending, 96.2 days average processing time
23 dec-4078 claims pending, 118.2 average days pending, 96.4 days average processing time
Small snapshot, they average out of providence roughly 400 claims a week when its a full work week. during overtime hours period it was closer to 500 claims a week. yes some go faster, some go slower etc. I do not think they necessarily triage easy-moderate-difficult as to prioritize, but I think maybe they triage/send for records/triage then stack.
With exact date claim entered their system (which is impossible to get, only a date they "accepted" the package) then it will be relatively easy to discern when your case would be completed based on the averages, but with all va math it is very fuzzy. it would be even easier to pinpoint if we knew
A. how many claim workers they have
B. when your claim was considered "fully developed" and assign a rating official
C. If they would just be forthright with their system tracking and allow that level of transparency to be relfected by their systems.
30 dec-4084 cases pending, 123.5 average days pending, 96.2 days average processing time
23 dec-4078 claims pending, 118.2 average days pending, 96.4 days average processing time
Small snapshot, they average out of providence roughly 400 claims a week when its a full work week. during overtime hours period it was closer to 500 claims a week. yes some go faster, some go slower etc. I do not think they necessarily triage easy-moderate-difficult as to prioritize, but I think maybe they triage/send for records/triage then stack.
With exact date claim entered their system (which is impossible to get, only a date they "accepted" the package) then it will be relatively easy to discern when your case would be completed based on the averages, but with all va math it is very fuzzy. it would be even easier to pinpoint if we knew
A. how many claim workers they have
B. when your claim was considered "fully developed" and assign a rating official
C. If they would just be forthright with their system tracking and allow that level of transparency to be relfected by their systems.
My packet went to Seattle in the first week of August 2013 and moved to Providence in the beginning of November, I'm regular Army. Probably contributing to the Providence slowdown; nonetheless, 150 days so far waiting for ratings - but you're right about cases moving to Providence with at least my case.
but your case may have just been randomly selected for a star review, that happens often although not mentioned a lot on here. I believe if it is selected at random, it HAS to go to a different office for review.
but your case may have just been randomly selected for a star review, that happens often although not mentioned a lot on here. I believe if it is selected at random, it HAS to go to a different office for review.
Good to know - seems like there's always another exception with this ever transparent process. Appreciate the insight!
FYI
from the following audit on the VA http://www.va.gov/oig/52/reports/2009/VAOIG-08-02073-96.pdf
"VBA's star process did not effectively identify and report errors in compensation...."
"the reported 87% accuracy rate is closer to 77%"
"this (77 vs 87) means almost an ADDITIONAL 88,000 claims where veterans monthly benefits may be incorrect"
"this means an estimated 679,000 of the almost 882,000 claims completed were correct"
from the following audit on the VA http://www.va.gov/oig/52/reports/2009/VAOIG-08-02073-96.pdf
"VBA's star process did not effectively identify and report errors in compensation...."
"the reported 87% accuracy rate is closer to 77%"
"this (77 vs 87) means almost an ADDITIONAL 88,000 claims where veterans monthly benefits may be incorrect"
"this means an estimated 679,000 of the almost 882,000 claims completed were correct"
if I ran a data management company or insurance recording business or even I was just a lowly base records custodian, If I reported a 23% error rate, I would not only be fired, but I could be found criminally negligent.
and i thought we were getting away from the phrase " good enough for government work"
and i thought we were getting away from the phrase " good enough for government work"
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if I ran a data management company or insurance recording business or even I was just a lowly base records custodian, If I reported a 23% error rate, I would not only be fired, but I could be found criminally negligent.
In the "not for profit" world where the benchmark of success can be to merely spend all your budget quickly, it shouldn't be surprising.
In the "not for profit" world where the benchmark of success can be to merely spend all your budget quickly, it shouldn't be surprising.
see thats just it, not for profit denotes charity, like these agencies are doing us a favor, they are not, they are employees paid via the general find which is raised by taxation. (just like us) Everyone makes a point about holding amn snuffy or private dufflel bag guilty when they mess up in public, yet an office such as providence can do 400 cases a week, and of those 100 will be wrong in some way. That suggests not just ineptitude, but actual negligence, and further even when investigated by their own (i.e. interested party) agency, they find them to even be incompetent in the ability to figure out what is and is not an error.
so i tried doing the math to see how things "lined up" in my case.
The va accepted my case on 18 sep, by that monday (23 sep), they had exactly 3500 claims awaiting initial ratings
it has been 14 weeks since my file was accepted, so if the office averages 400 claims a week, they would of finished my claim by now if it was purerly first in first out, by a far margin (5600 in 14 weeks) even subtracting the entire week of any week with a holiday in it (halloween ,thansgiving ,xmas ,new years) there would of been 4000 cases finished.
So either they still utilize that two week window before the clock even starts on your case, or something else happened.
The va accepted my case on 18 sep, by that monday (23 sep), they had exactly 3500 claims awaiting initial ratings
it has been 14 weeks since my file was accepted, so if the office averages 400 claims a week, they would of finished my claim by now if it was purerly first in first out, by a far margin (5600 in 14 weeks) even subtracting the entire week of any week with a holiday in it (halloween ,thansgiving ,xmas ,new years) there would of been 4000 cases finished.
So either they still utilize that two week window before the clock even starts on your case, or something else happened.
Frank i heard that they had such a good turn around time that Providence had to start taking on more claims from other VA's nation wide and that resulted in there numbers going up dramtically and the result is we have to wait longer. This is ridiculous really but hopefully we get some type of movement soon
I heard the same thing DaPats, this is unfortunate for us, especially when the wait time around the summer months were avg. 60-80 days. Now its up to 128 days as of last Monday, and I'm sure it's going to jump this week as well. There is nothing we can do except keep collecting pay and try to prepare for a transition the best we can, good luck brother.
Frank where do you get that information on how long each VA takes?
If you google "VA Monday Morning Report" you can click on the link and it has all the reports from the entire year. You can look at Providence and see a trend of the avg days pending going up dating back from like October. It's informative but depressing as well lol.
thanks i still cant find specific VA locations though, only the VA as a whole
Supposedly the mandatory overtime will begin again late this month. If you follow the monday morning report, during the holiday season, they averaged 366 cases per week, non holiday but non overtime 409 cases a week. During overtime which is harder to track due to the old aggregate system. it was closer to 500 a week. So by everyones guess and looking at the math, the "rumor" that the Army has had to spread some cases out, or that other VARO's are not keeping the same pace as RI, are based in some truth. A case that is allready older than yours comes from another RO to Providence, and it is gonna be worked first. So not only are we counting on Ri to do its job, we are having to count on other RO's to do theirs as well.
But, in my case, I was on quarters last week for 3-4 days as my flares ups got the best of me, and off again today for a series of spinal facet injections, and still getting paid. So hard to complain on one hand, but having your entire life still in limbo on the other. Shrug, its nap time.
But, in my case, I was on quarters last week for 3-4 days as my flares ups got the best of me, and off again today for a series of spinal facet injections, and still getting paid. So hard to complain on one hand, but having your entire life still in limbo on the other. Shrug, its nap time.